- Convergys
 - Provider of outsourced, integrated customer management services. - TeleTech
- Provides CRM services outsourcing, including full or partial management of clients' customer management operations, personnel, processes, and technologies.
- Resource Center for Customer Service Professionals
- Offers call centre and help desk seminars, certification, books, and more.
- Cross Country Group, The
- Provider of value-added customer support services - 24 hours a day, 7 days a week.
- Sterling Consulting Group
- Tips on service improvement including areas on communication skills, customer focus, service strategy, and even keynote speaking.
- RealMarket Today
- Features news, webcasts, and links on Customer Relationship Management.
- Customer Transformations Limited
- Consultants in sales and customer services. Specialise in consulting and training to help you win more new customers, keep more existing business, and maximize customer profitability.
- Echopass Corporation
- ASP blending phone, e-mail, chat, fax, and voice mail into one Internet channel and delivers it to contact centre agents' computers.
- Customersatisfaction.com
- Offers consulting, seminars, speeches, and related products such as books, videos, and audio.
- SafeHarbor Technology Corporation
- Offers customer, technical, e-commerce, and sales support services.
- inQ.com
- Enabling e-commerce web sites with live support staff, providing eCRM with a human touch.
- Sutherland Group, The (1)
- United Customer Management Solutions (UCMS)
- Customer Relationship Management (CRM) solutions provider as an outsourcer and an Application Service Provider (ASP).
- World Access
- Providing customer care services to the travel, financial, health care, and call centre industries.
- CRMindustry.com
- Online resource dedicated to providing the news, trends, and technologies that directly relate to the customer relationship management industry.
- Customer Service Review
- An Internet magazine which reviews the latest data and trends on customer service worldwide.
- Urban, Gene
- Gene Urban performs close-up magic and mentalism at various business functions, corporate events, and trade shows across the U.S, Canada, and Mexico.
- Q-Matic Corporation
- Specialises in lobby management and queuing systems.
- Thingamajob: Customer Service Jobs
- Search and apply for customer service jobs including call centre, help desk, management, contact centre, and more.
- Network Inc., The
- Provides a range of confidential hotlines and feedback systems to help companies communicate with employees and customers.
- Finali
- Outsourced provider of customer care labour and technology.
- Callbutton LLC
- Provides application services that allow firms to interact directly with online customers and to track and analyze customer transactions and relationships.
- mybiz Technologies, Inc
- Provides customer service and marketing tools for small business.
- Brigade Solutions, Inc.
- Provides online customer support services on an outsourced basis.
- Interchange Group Ltd
- Specialising in the delivery of computer based solutions that improve customer service management and supply chain management.
- Compulan
- Provides a full range of CRM software and professional services for companies implementing customer relationship management systems.
- CRM 2002
- Virtual customer relationship management exhibition.
- Context Machines Corporation
- Knowledge based software engineering for MRP, customer service, distribution, order entry, help desk. field service. data base and rule-based messaging & telephony.
- Mindshare Technologies
- Provides a response driven phone and web-based automated feedback system that enables companies to focus on customer experience management.
- Product Support Services
- Independent service and support organisation offering logistics support, product repair and remanufacturing, material and customer support, and information services support to wireless technology product manufacturers.
- Performark, Inc.
- Offers web-based solutions for customer relationship management (CRM), call centre services, lead and inquiry management, event registration, and database marketing.
- SeeRun
- Offers the Customer Lifecycle Management Suite to target, acquire, retain, service, and grow customers and revenues.
- Swift Response
- Provides custom tailored, economical, web-based customer service outsourcing. Services include email response, interactive chat sessions, and Internet site maintenance.
- Service Net Direct
- Provides warranty and service programmes to manufacturers and retailers for computers, personal electronics, and more.
- SurveyExpress
- Features the RapidFeedback System, so customers can continuously rate products and services by calling and responding to an automated questionnaire using a telephone keypad.
- Sterling Audits
- Provides benchmarking and auditing services for web sites, voice response, and call centres. Also hosts educational workshops on how to improve self-service systems.
- 360Care
- Provides customer relationship services and platforms for businesses.
- Vickie Henry on Customer Satisfaction
- Entrepreneur, author, and speaker Vickie Henry tells all about customer service.
- Servistream
- Delivers outsourced live Internet customer services for online retailers and service providers.
- Customer Contact Corporation
- Offers employee development and training, strategic planning, and quality and service management.
- Customer Service of Florida
- Offers warehouse and fulfillment services along with online Nutraceutical sales.
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