- CallCenterMagazine.com
- Covers products and services that are designed to improve customer care. - AmeriCall
- Provides outsourcing of call centre services using voice, text, and web based communications. - CallCenterCareers.com
- Employment resources specialising in the call centre and CRM industries. Features jobs, a resume database, and industry information. - Precision Response Corporation
- Provides integrated teleservicing, information management, fulfillment and customer service solutions. - White Pajama
- ASP provider of customer contact solutions including CRM, e-mail, telephony, IVR, CTI, Knowledge Base, Chat, Co-browsing, Universal Queue, and more. - CallCenterOps
- Dedicated to individuals working in call centre environments world-wide. Features jobs, articles, magazines, business cases, and more. - Contact America
- Providing outsourced call-centre, sales, customer service, and data modelling. - CRMXchange
- Offers webcasts, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call centre, and telemarketing professionals. - LiveOps
- Provides an end-to-end teleservices technology. - CallCenterStore.com
- Offers research papers, books, training tapes, software, scripts, and more. - Advanced Business TeleServices, Inc.
- Offering outbound and inbound sales, customer service, lead development, and publishing re-qualification and acquisition. - Alpine Access
- Provides call centre services with agents and flexible and cost-effective scheduling. - International Business Systems, Inc.
- Produces LiveAssistance, a web call centre (in-house or outsourced) that offers communication through text chat. - Ring India
- Provides a network of individual third party call centres in Asia Pacific with affiliates throughout India, Philippines, Mauritius, Singapore, and Malaysia. - Call Center Network Group
- Provides programmes and services that facilitate the exchange of ideas, experiences, and solutions to meet the challenge of managing the contact centre environment. - Call Centre Focus
- Telebusiness magazine offering articles, bulletin boards, jobs, diary, and more. - Working Solutions
- Outsourcer of remote agent call centres for augmenting in-house sales, ACD, IVR, customer service, and CRM call centres. - Call Center Depot (CCD)
- Offers products combined with performance consulting, outsourcing services, and free resources. - 5 Star Outbound Telemarketing & Inbound Call Center Services
- Specialises in appointment setting, answering service, order taking, lists, and lead generation. - CMG Call Center Software and Service Solutions
- Offering automatic dialers, predictive dialers, and sales lead generation. - Unicom Telecommunications Specialists
- Provides corporate communications services, as well as technical services and sales. - Tele-Direct Call Centers
- Offer a variety of inbound and outbound solutions. - Australasian Call Centres
- Telemarketing, teleservice, customer support, and help desk. - Alta Resources
- Offering interactive call centre solutions. - Delhi Call Centre
- Offers training, dealer referral, technical, and product support services. - Extend Communications Inc
- 1-800 inbound call centre, providing order taking, and many other direct marketing response services. Servicing Canada and the U.S. - Team Premier
- Offers answering systems, order taking, customer services, and alpha pager dispatch. - Focus Telecommunications, Inc.
- Provides Web-enabled telephone answering services including ordertaking, fulfillment, dispatching, dealer locating, telemarketing, technical, and customer service help lines. - Hispanic Teleservices Corporation
- Provider of outsourced customer support for the global Hispanic market. - netCustomer.com
- Specialises in ebusiness call centres, software, consulting, and customer service. - Canadian Call Center
- Canadian call centre organisation TigerTel/UTR specialises in inbound and outbound call centre solutions and services for clients throughout North America. - Chesapeake TeleServices
- Providing customised inbound and outbound call centre services. - Source One Communications
- Provides outsourced customer contact centre programmes and services including inbound and outbound call centre support, recall and crisis management, fulfillment, and interactive response (IVR). - MessagePlex
- Uses web-based terminals to provide answering services. - Alliance Communication Center
- Providing 24 hour customer service and telemarketing services for companies. - Airpage
- Call centre and answering service. - Cleave Global e-Services Ltd.
- Cleave provides call centre BPO voice and data services. - Prestige International
- Develops and provides customer relationship management outsourcing services. - Performance Marketing
 - Call Centre Management Association (CCMA) Asia Pacific Ltd.
- Serving call centre professionals in the region and around the world with news, chat sessions, jobs online, event calendars, and more. - Spectrum Communications
- Provides web-enabled call centre and answering services featuring customised outsourcing options for order taking, enhanced voice mail, customer SVC support, dispatching, virtual offices, and more. - E-Services Group
- Leader in offshore call centre and back-office processing. Providing world class call centre operations and customer service. - Xact TeleSolutions, Inc.
- Offers communications and call handling solutions designed to help companies achieve targeted business objectives. - iSKY, Inc.
- Providing outsourced customer care through multi-channel communications. - Alert Communications
- Specialising in live customer support, inbound and outbound telemarketing, email and web mediums, telemarketing services, and technical support services. - Intellicom Contact Centers
- Offers inbound, outbound, e-response, web enabled, and fulfillment services. - Affina
- Customer relationship management services, including contact centre, mail and fulfillment, data analysis, marketing research, and customer interaction consulting. - Productivity Associates Inc.
- Providers of outsourced helpdesk and call centre solutions and software designed for companies ranging from small to large. - Ron Weber and Associates
- Offers inbound customer care, outbound marketing programmes, and sales support. - Answer Force
- Phone answering service and inbound call centre solution providing 800 answering services, virtual office, voicemail, and text message services. - CallCenterWorld.com
- Resource for the call and contact centre industry. - Sound Telecom
- Nationwide provider of inbound and outbound call centre services. Sound Telecom offers live operator telephone answering, virtual auto attendants, and a full line of pagers and pager services. - AnswerNet Network
- Provides telemessaging services as well inbound, outbound, automated, and eBound voice and text-based customer contact and fulfillment services. - Connection, The
- Offers 24 hour inbound telemarketing service. - 7 West Communications, Inc.
- Inbound call centre, specialising in customised telephone answering service, inbound telemarketing and order taking. - CyberRep.com
- Providing customer relationship management solutions including online customer chatting and data analysis. - Inspired Call Center Services
- Inbound and outbound telemarketing call centre. Services include direct marketing, interactive voice response, lead generation, debt collection, political campaigns, and more. - Advanced Innovative Marketing and Call Center
- Offers inbound call centre and customer service, specialising in telemarketing and lead generation. - Omni Fulfillment and Call Center
- Provides order taking, merchant accounts, shopping carts, live chat support, product, and literature fulfillment in a web enabled environment. - Buehner-Fry, Inc.
- Provides phone and call management services and software to the holiday and corporate housing industries. - Telelink Call Centre Inc.
- Offering business services including customer support, order taking, and fulfillment services. - Call-Center-Services-Company.com
- Outsourcing firm providing outbound and inbound call centre company services. - Ansercomm Communications
- Offers voice mail, order entry, and message faxing services, as well as telephone answering service with live operators. - America's Call Center
- Offering catalogue order taking, inbound telemarketing, credit card processing, cross selling, and 800 service. - American Customer Care
- Providing call centre solutions for inbound and outbound customer support including order processing, customer service, and sales assistance through VOIP, email, phone, and IVR. - LiveWire Logic
- Provides an automated, interactive Web-based customer service system that handles customer sales and support queries. - Keener Communications
- 24-hour answering service and inbound call centre, offering outsourcing solutions for call traffic via the telephone and Internet. - Spanish Answering Services
- Spanish-speaking call centre that handles incoming calls and provides translation and interpretation services. - AcaciaTel Teleservices International
- Services include call processing, call distribution, fax on demand, and consumer product support. - Answerwest.com
- Web-enabled call centre providing outsourcing for inbound operations and customer care services. - Contacteam
- Specialises in customised employment solutions for the contact centre industry including assessment, training, management, and administration. - Answer Quick Telecommunications
- Provides telephone answering service, order taking, data processing, mailing service, alpha dispatch, telephone survey, and nationwide paging. - Absent Answer, Inc.
- Includes 24 hour answering and messaging services, support, on-line order taking, telemarketing, and enrolment services. - Adaptiv Communications
- Offers automated call centre services and promotional phone cards. - Atlantic Tele-Center, Inc.
- Web-enabled inbound and outbound call centre offering a unified solution for voice, data, fax, e-mail, and web callback. - Target Interact
- Offering interactive solutions for Customer Relationship Management (CRM). - Kadish Associates
- Offers call centre outsourcing and vendor management with special expertise within the catalogue services industry. - GroAccess Communications, Inc.
- Provides outsourced customer support, inbound and outbound call centre services, and order fulfillment to small and medium-sized companies. - L&S Teleservices
- Call centre featuring inbound and outbound telemarketing, customer service, catalogue orders, lead generation, market research, and database clean-up. - MessagePro, Inc.
- Nationwide provider of call centre services for business and government including confidential hotlines, Sarbanes-Oxley hotlines, telephone answering services, and corporate switchboard outsourcing. - Solutions Dominicana Call Center
- Customised outsourced solutions including customer service, collections, and technical support. Solutions Dominicana enables companies to reach marketing goals while keeping back office expenses under control. - CallCenter-Services.com
- Specialist in call centre/help desk engineering and performance. - 1-800 We Answer Call Center
- Provides 24 hour call centre and complete answering services for businesses and individuals. - 800 Call KC
- Comprehensive response service centre, offering inbound/outbound call centre services, merchant services, inventory and fulfillment systems, and more. - Answer Center America
- Bilingual call centre and answering service that features state of the art equipment, highly trained business professionals, and dedicated customer service agents. ACA goes the extra mile to become a seamless extension of your business. - CallDesk
- Virtual live receptionists will answer, screen, and transfer calls, take messages, set appointments, or sell your products or services. - Centris Spanish Call Center Services
- Centris works with companies who are looking to expand their Spanish speaking customer service departments and improve customer satisfaction. - Concorde Communications
- Concorde Communications is a nationwide award winning call centre service that includes telephone answering, inbound telemarketing, help desk, and order taking. - E-Tellicall
- Offers call centre solutions including appointment remider calls, birthday reminders, telemarketing calls, and wakeup call services. - Element Customer Care
- Element Customer Care provides call centre, tech support, and CSG Systems billing solutions for cable, broadband, and telecommunications operators. Incorporating industry best practices and processes to create excellence in customer service. - IRT Online
- Interactive Response Technologies providers outsourced CRM, customer contact programmes and call centre services, including inbound and outbound voice, email and live agent chat services. - IntelliCare Health Call Center
- URAC-accredited health call centre providing 24 hour nurse advice line, physician referral, as well as custom inbound and outbound healthcare communication programmes. - NomKa UK Communications
- Provides quality call centre and answering services to businesses across the United States. Services include 24/7 bilingual customer support, order taking, and live web chat. - Promero, Inc.
- Promero is a hosting call centre and CRM software hosting provider, and member of the Oracle Partner Network. - TELUS International Phiippines
- TELUS International Philippines provides call centre services and outsourcing solutions to leading North American clients. - VendorSeek.com: Call Centers Services
- Provides quotes from multiple call centre companies.
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